Many years ago my wife was studying for an exam and she was drawing these colorful diagrams while reading her notes.  At first they didn’t make much sense to me so I dismissed them thinking she was crazy.  Curiousity got the better of me and later I had to find out more about these crazy looking diagrams so I asked her what she was doing.  She told me she was “Mind Mapping” and she quickly explained how it worked.  It intrigued me and I wanted to know more.

Now I am using Mind Maps all the time to help myself and my clients with projects, coaching, sales proposals and nearly anything that needs clearer thinking.  So what is mind mapping?  Well mind mapping is a tool that engages both your left and right sides of your brain and as a result you actually complete activities more effectively and with better quality.  You basically put your thoughts down in a very effective manner on paper or a computer as a diagram that represents the way you think.   They can be used in many different situations and for many different reasons.  Use them during business meetings, when you study, when you plan or to come up with the most innovating ideas.

The ideal Manager has the following abilitites:

1. Keeps people informed
2. Listens
3. Is trustworthy
4. Honest
5. Is accessible
6. Fair
7. Is approachable
8. Is positive
9. Follows up
10. Is supportive
11. Consistent
12. Lets them know where they stand

If you would like some tools to develop in the above areas as an effective leader, incorporating leadership development training, subscribe to our website where we can show you step by step how to be an effective leader.

Before you go into a meeting with a customer or employee, consider the following:

1. Go in disconnected to your emotions.  Be objective right from the start and try and obtain a positive outcome without concentrating on the communication techniques of the other people in the meeting.
2. Make a plan.  Plan what you would like to achieve in the meeting, send an Agenda so that the attendees will know what to expect.  Allow twice as much time as you think it would take for the meeting.
3. Ask lots of questions and listen.  Don't get caught up in the drama.  Try and ascertain the facts.
4. Give everyone equal access to your time.  Ensure that you treat everyone fairly with your time, even those trouble makers.
5. Set a course for the discussion and consistently follow it.  It is a good idea to set an Agenda and send it before the meeting so that all attendees know what will be covered in the meeting.

If you liked this article, there are plenty more articles about how to run effective meetings.